Existing Customers .

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We would like to thank you for allowing us to service your mortgage loan. We pride ourselves on our highly rated service level we receive year after year. Our team is here to assist you with any questions you may have in regards to your mortgage and/or escrow account. You may access your account online here. Or, call 800-945-4506 to speak with one of our team experts Monday –Friday 9:00am to 5:00pm EST.

When you access your account online you are able to check your account information, verify your escrow accounts, sign up for e-statements, or view your payment history all at a time that is most convenient for you.

Payment Options


Log in here to make your payment online directly to us. You are able to make a “one-time” payment or set up your account for recurring payments. Please note that there is a $10 late charge applied to any payments we receive after the 10th of the month.

ACH/Bill Pay

Make a payment thru your chosen financial institution with no additional charge.


Call 800-945-4506 to pay by check over the phone. We do charge a $15 processing fee to accept this method of payment.


If you are opting to mail, please mail your payments to the following address:

Attn: Servicing
38275 Twelve Mile Rd, Suite 100
Farmington Hills, MI 48331

Help For Homeowners In Trouble

If you are having trouble making your mortgage payment we may be able to help. One of our experienced team members in our mortgage solutions department will work with you in reviewing all of your options. Contact them directly at lossmitigation@membermortgage.com to start the conversation today.

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